Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of topsmartaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The clock came 15 days before Yeysk. correspond to the description. Functions all work. In the parcel put additional. Strap. Thank you.
Product did not come in time and store returned the money, normally my country is coming very late but they always come, i will refund money to the seller when i come. That’s why i leave good feedback because it’s not the seller’s fault if not the mail.
Delivery took about three weeks from the moment of order, the store sent quickly. The watch as in the picture, the description correspond. With the app reached, the app on the Russian, in the app itself there is help to configure in the form of popular questions. The pulse shows true, the error of 1-5 strokes, but when measuring the pressure lie about 20 units, the steps and meters measure clearly, but can with a slight error, also bathed with me in the shower, keep working. Every hour is shown to drink water, and if you sit long in place, make you walk, there is a badge of the sofa. Came fully discharged, charged for about an hour, enough charging for a little more than a day. Took on shares for 460 rubles. More expensive would not, so for such money is very cool.
Viskas puikiai veikia. Ačiū. Rekomenduoju
Month for delivery with tracking. put on charge. downloaded the app from the instructions in english. Bluetooth connected. left to check the declared functions
Super!! Everything works! Seller sociable thank you very much.!!!
Everything works fine, how accurate Measures unknown not compared, and so everything is fine, you can take.
The truth that goes above well the only scope is minimal for the whatsp app and calls
Arrived within a month. The app wasn’t too difficult to set up on my phone. I wore it a all day & it works great. It also vibrated when I had a miscall or message from my phone. Thank you store.
Excellent quality and material first…
Odporúčam… Dúfam že me vydržia dlhsie Ako Mesiac Ako predtym what som Mala kupene CEZ iný obchod
Called and made the first tests. Found great